This is the section where you can find some of the Frequently Asked Questions by the players who are accessing Royal Reels. Taking a look at this section will help you know more about how to do things on the website, and also clear out the doubts in your mind related to the same.
In case you need more assistance, you can connect with the customer support via live chat or email.
- What is Royal Reels?
Royal Reels is Australia’s finest online casino platform, where you will be able to find more than 5500 casino games. These are from different categories such as Pokies, table games, live dealer games, and more, which support real money gambling.
- Is Royal Reels legal and safe?
Yes, Royal Reels is completely safe and legal for gamblers in Australia. It is licensed under the Curacao Gaming Commission, and the offshore licensing puts it in the legal grey area.
- Who can create an account?
It should be noted that not everyone is eligible to register on this website. Only players who are above 18 years are eligible to register and get started with the casino games. Along with that, players should also provide accurate personal details.
- How do I register at Royal Reels?
The process of register Royal Reels account at this platform is simple, as it can be done by following the steps given below:
- Click on the Sign-up option on the homepage.
- Enter your email address.
- Choose a password for your account and confirm the same.
- Accept the terms and conditions, and confirm that you are above 18.
- On the next page, verify your registered email with the help of the verification sent by the site.
- Confirm the verification, and your account will be registered.
- How do I log in to Royal Reels?
The login process on this website is also pretty simple. At the login page, simply enter your account credentials, which include your email ID and password, and click on the login option. If you do not remember your password, click on the Forgot Password option.
- Can I play for real money?
Yes, all the casino games that can be found at Royal Reels support real money gambling. A few games also allow you to play the demo version before getting started with your funds.
- What games are available at Royal Reels?
At Royal Reels, you will be able to find more than 5500 casino games from the top developers. These cover several casino games such as pokies, Baccarat, Blackjack, Roulette, Poker, live dealer games, specialty games, and more.
- Does Royal Reels offer bonuses?
Royal Reels has a vast range of casino bonuses and promotions available for both new and existing users. The new users can also enjoy a welcome bonus offering 100% upto 500 AUD and 50 free spins on the first deposit. Besides that, it also has various bonuses such as a no-deposit bonus, a reload bonus, and cashback.
- How do deposits work?
To make a deposit, choose among any of the available payment methods, such as bank cards or cryptocurrencies. Enter the deposit amount (minimum deposit starts at 30 AUD), and complete the transaction. The funds will be added instantly to your account.
- How do I withdraw my winnings?
To make a withdrawal at this website, go to the withdrawal section and select the payment method. Now you will have to enter your bank details along with the withdrawal amount. If your account is verified, you will be able to place the withdrawal successfully.
- Why do I need to verify my account?
Getting your account verified at Royal Reels will allow you to unlock all the features of the same, including withdrawals. It also helps to prevent fraud and comply with the legal rules. For this, players will be asked to submit ID and address proof to the website.
- Are the games fair?
Yes, all the casino games available at Royal Reels are fair. These games use certified Random Number Generators, which ensure that the results are fair and unbiased in every round. In the live dealer games, the professional dealers use real cards and equipment.
- Can I play on mobile?
Royal Reels can be accessed on mobile phones using a web browser. The website has been optimised for handheld devices, which allows both Android and iOS users to access their favourite casino games whenever and wherever they want.
- How does Royal Reels promote responsible gaming?
Royal Reels is able to promote responsible gaming by offering several features to the players. These include deposit limits, session reminders, bet limits, and self-exclusion tools. Along with that, players are also recommended to play the casino games for entertainment only.
- What should I do if I have a problem or a complaint?
If you are facing any problems while using the website, you can connect with the customer support via live chat or email (info@royalreels22australia.com).
- Can I have more than one account?
It is strictly prohibited to have more than one account on the website. If players are found using multiple accounts, it may also lead to suspension.
- What happens if my account is suspended?
If you have violated the terms and conditions of Royal Reels, your account will be suspended either temporarily or permanently. In case of temporary suspension, you won’t be able to access the betting activities for a certain period of time.
- Can I close my account?
You will also be able to get your account at Royal Reels closed by connecting with the customer support.