User privacy remains one of the most important things when choosing a platform to play online casinos. For this, Royal Reels has an easy-to-understand Privacy Policy, which will help you to know how your information is collected, stored, used, and much more. When you register an account to the website, you agree to the Privacy Policy terms, which are mentioned below.
It is also recommended to check the Terms and Conditions together with the privacy policy to know better about the site before creating an account.
Information We Collect
The website collects some information from the users, which further helps to enhance their betting experience. The information collected can be categorised as follows:
- Personal Information:
- Full name
- Date of birth
- Email address
- Phone number
- Address
- Royal Reels login details
- Payment Information:
- Deposit and withdrawal details
- Payment method information
- Transaction history
- Technical Information:
- IP address
- Device type
- Browser information
- Website usage data
If required, the site may also request additional data from the players.
How We Use Your Information
The information collected from the player is also used for the player to enhance their experience. Here are a few aspects in which the information collected is used:
- It assists you in account creation and management.
- Helps in KYC checks to verify your account.
- It allows you to add funds and even take withdrawals of your winnings.
- The information collected is also used to seamlessly connect with customer support.
- Website performance is also enhanced with the use of your information.
- The information collected also helps to prevent fraud or suspicious activity.
- Send promotional emails when available (only sent when the players have opted for it).
Cookies & Tracking Technologies
Cookies play a vital role in customising the website according to your choice. Royal Reels also uses cookies and tracking technologies, which further help to enhance your overall experience. Here are a few reasons why cookies are used:
- It helps the website to remember your preferences.
- The website loads faster and shows better functionality.
- With the usage of cookies, it is also known how the players use the Royal Reels registration.
- Security and performance are also improved.
However, you have the choice to enable or disable cookies at your fingertips. Disabling cookies may also affect the site’s functionality to some extent.
How We Protect Your Data
Your data remains protected at this website. Data security has been a priority, due to which there are several measures have been taken for the same.
A few security measures that can be found here are as follows:
- SSL encryption technology
- The data is stored in secure servers and firewalls.
- Staff access is also restricted when it comes to personal data.
- Systems are monitored regularly to ensure that security remains intact.
It can be noticed that the site takes all the necessary actions to prevent any sort of unauthorised access to your information.
Sharing Your Information
Royal Reels does not sell your personal information to any website. But your information is shared with a few third-party websites, such as:
- Trusted payment providers to process Royal Reels deposits and withdrawals.
- Identity verification services to get your KYC complete.
- If required, your information will also be shared with regulatory or legal authorities.
- Partners who are supporting the website in its operations.
All the third parties to whom the information is shared are able to keep it safe and confidential.
Identity Verification (KYC)
Players will have to go through the KYC process in order to unlock all the features on this platform. The site will request documents such as:
- Proof of identity
- Proof of address
- Payment verification documents
Submitting these documents will allow you to unlock all the features of the website, and it will eventually help to prevent fraud.
Data Retention
Your data is also retained on the platform to a certain extent. The data remains till:
- It helps to meet the legal and regulatory obligations.
- Helps to resolve the disputes (if any).
- Prevent any type of fraud on your account.
Once your data is recognised as no longer needed, it is deleted safely, or it is anonymous.
Your Rights
While the Privacy Policy has listed the rights which are with the Royal Reels, there are several rights that even the players will be able to access.
The rights which can be accessed by the users are as follows:
- You will be able to access your personal data whenever you want.
- You can also request the site for the correction of the incorrect information.
- You can request your data to be deleted (if it has been allowed legally).
- Withdraw your consent from the marketing emails sent by the website.
If you are willing to exercise your rights, you can connect with the customer support via live chat.
Responsible Gaming & Privacy
Responsible casino gaming remains at the core of Royal Reels, and your information will also be used:
- To allow you to access the responsible gaming tools on the website.
- It also helps to identify the patterns that indicate gambling risk.
- You will also be offered self-exclusion and player protection features (if needed).
With this, the players are protected by the website from being addicted to the casino games.
Policy Updates
Royal Reels has the right to change the terms and conditions of the Privacy Policy anytime. The changes made to the same will be informed to all the players, and they will take place immediately after they have been made public on the website.